StartupCare and Generali Hong Kong partner to launch all-in-one digital healthcare platform

Health benefits solutions provider StartupCare has announced that it has partnered with insurance company Generali Hong Kong to launch an all-in-one digital healthcare platform.

StartupCare is claiming this is the first platform of its kind, providing tailor-made healthcare solutions for entrepreneurs and growing teams in startups and SMEs. Its promising a seamless end-to-end insurance journey within the app, starting from the assessment of initial symptoms to finding a clinic and scheduling an appointment to e-claim services. StartupCare is also providing the services of an online professional consultation team to solve questions regarding group medical insurance plan options.

Another element of the partnership includes providing group medical insurance plans for local startups with coverage that includes local and overseas general and Chinese medical practitioner consultations, physiotherapy, dental, and private hospital medical services.

Sebastien Gaudin, co-founder of StartupCare said, “The professional team of StartupCare has successfully integrated technology with insurance service and launched Hong Kong’s first digitized healthcare platform customized for entrepreneurs and their teams in the startup and SME sectors. It offers a highly flexible group medical insurance solution, enhanced by a seamless and comprehensive digitized insurance journey that ultimately helps to drive the business performance of SMEs through improved employee retention and productivity.”

The launch came in part from a survey StartupCare undertook to understand the relationship between group medical insurance plans and business growth, gathering responses from over 1,000 local startup and SME founders, as well as representatives from the IT and professional service industries. It found that local employees often worked over 12 hours a day and were frequently under high pressure, which led to various health issues and significantly affected work productivity. It also revealed that employees take four days of sick leave a year on average and that over 60% of respondents still insisted on going to work while under mental-related strain. Not only could this be linked to poor work performance, but could also be costing enterprises HK$100 million in lost productivity.

David Fontaine, chief insurance officer at Generali Hong Kong commented, “At Generali, we are committed to shaping a safer future by caring for the lives and dreams of Hong Kong people, and therefore we are thrilled to partner with StartupCare to launch this very innovative group medical insurance. The Generali StartupCare product addresses all the common needs of small businesses and their employees. It is truly comprehensive, simple, cost-effective and avoids hidden surprises for our policyholders.”