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Analysis

Study: Users shift from search to social with rising desire for purposeful use of Internet

According to the report, the analysis of the data suggests that users are looking for more purposeful internet use, with a focus on quality over quantity.
- 27 January 2023
- • Chloe Tan
What the removal of IG shop tab says about its commerce priorities

“I think it's really telling where Instagram's priorities lie now."
- 20 January 2023
- • Camillia Dass
What are some ways to build loyalty for your brand through CX?

As customer expectations continue to rise, businesses will need to redefine their CX strategy and how they engage with customers.
- 19 January 2023
- • Rezwana Manjur

Impact_Feb23_spotlight

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