SmarTone has launched a new SmartHotel & SmartHome solution as the second wave of its Innovation Hub – an end-to-end, internet of things (IoT) technology-based solution, aiming at bringing a personalised experience to residents and hotel guests.
Drawing on its in-depth domain expertise, SmarTone offers end-to-end ICT solutions to enterprises. A dedicated team of experts with multiple domain knowledge provides consultation on integrating existing property management systems with the SmartHotel & SmartHome solution.
The new solution is designed to provide a variety of easy and convenient self-services, including check-in/out with mobile keys, as well as easy control of room facilities via an app. It also allows the instant push of important information or content from a single source to multiple channels simultaneously via a content management system.
SmarTone will provide network integration support for the solution by converging its mobile network, fibre broadband and WiFi data connectivity.
“With the launch of our Innovation Hub last year, we have a dedicated open ecosystem to drive cross-industry collaboration and propel Hong Kong on its smart city journey,” said Anna Yip, CEO of SmarTone.
“To cater for the trend of the hospitality industry and meet the needs of today’s digital-savvy consumers, at the outset SmarTone initiated partnerships with property developers at both the conceptualisation and construction stages to deliver an intuitive and engaging experience. This allows us to get closer to revolutionising the quality of everyday life and achieving customer satisfaction throughout the smart journey.”
SmarTone is now partnering with property owners to spearhead ICT solutions for higher quality customer services and more efficient operations. The solution will also be available to consumers. To allow a hands-on experience of “SmarT Home” solution, SmarTone has recently set up the first solution showcase at its Gateway store in Kowloon.