Singapore Airlines warns of phishing scams, requests customers to 'exercise discretion'

Singapore Airlines (SIA) has warned customers of a fake website offering free air tickets in return for personal details. In a Facebook statement, the airline said the scam requests for customers to enter his/her personal details to receive free air tickets, as part of a lucky draw contest.

SIA has since reported the site to be taken down and advises customers to "exercise discretion" when revealing personal data to unverified sources.

In addition, the post said that the airline can be contacted for any details and also advised customers to be cautious of social media posts and phishing websites. While the comments were mainly positive, as many were aware of the scam, several netizens were still tagging friends and family members to alert them of the phising scam. Some also thanked SIA for the update.

SIA was also in a similar situation in 2017, which led the airline to release an official statement on its website and social media pages warning customers of scam emails and phone calls which claim to be from SIA. The scam also extended to its KrisFlyer loyalty programme.

Separately, SIA made headlines earlier this month when a software bug on its website disclosed approximately 280 KrisFlyer members’ details. SIA's spokesperson told Marketing that the bug was following a change to its website homepage on 4 January 2019.