McDonald’s invites customers to pay what they want for burgers

McDonald’s Hong Kong has rolled out an experiential campaign to showcase its enhanced food quality by letting customers name their own price for burgers at a pop-up restaurant in Causeway Bay.

On 31 October for one day only, the fast-food chain partnered with renowned Mauritian-Hong Kong chef Christian Yang to open the pop-up restaurant where its menu featured just three burgers – the Quarter Pounder Aloha Heat, the Quarter Pounder Alpine Delight and the classic Quarter Pounder with cheese.

Everything about the restaurant appeared to be normal at first; however, the burgers were not priced. Instead, customers were asked to pay only what they thought the burgers were worth. Only then did Yang reveal these were in fact McDonald’s burgers and what the actual price was.

The whole experience was filmed with hidden cameras in a fly-on-the-wall documentary style, which has been viewed more than 100,000 times in two days.

The campaign, created by DDB Hong Kong, was complemented by unbranded 15-second teaser ads, two thematic 30-second TVCs, and digital ads on various platforms.



Andreas Krasser, planning director at DDB Group Hong Kong, said: “Chef campaigns usually build and rely on the chef’s popularity. Ours on the other hand leveraged Christian’s status and vibrant personality, while at the same time allowing the product and brand take centre stage.

“Through the campaign we reinforced that in the end it’s always the food that matters the most.”

Yvonne Tang, senior marketing director at McDonald’s Hong Kong, added: “DDB Group Hong Kong helped us to create a real eye-opening experience that convinces Hongkongers that the QPC is worth a second try. By giving them a price surprise, we showed them that value really is a state of mind.”

Client: McDonald’s Hong Kong
Creative agency: DDB Group Hong Kong
Group creative director: Poon Yiu Tong
Media agency: OMD Hong Kong
TV director: Maisy Choi – Such Films