Manulife HK launches education aid programme, and spurs MPF members to go paperless

With some primary school students not having enough e-learning resources during the COVID-19 outbreak, Manulife Hong Kong has launched an education aid programme to help these students, and enhance the awareness of being environmentally friendly. 

In collaboration with St. James’ Settlement, the programme, “Go Paperless”, is a new community project aiming to drive behavioural changes among MPF members to help reduce paper usage, while offering better e-learning opportunities for under-resourced local students. 

The company will donate up to 400 iPads to local primary schools in the 2020/21 school year, based on the number of Manulife MPF members who opt for an e-statement and e-notice.

“As a leader in the MPF industry, Manulife (Hong Kong) is committed to giving back to the community by leading the ‘Go Paperless’ initiatives that create a long-term sustainable impact to the society that we serve,” said Raymond Ng, vice-president and head of employee benefits at Manulife Hong Kong.

“We encourage Manulife MPF members, as well as the public at large, to opt for an e-statement and e-notice, not only to enhance efficiency, but also for the benefit of our environment as well as future generations.” 

Added Josephine Lee, CEO of St. James’ Settlement: “E-learning gives students a more interactive and engaging way to acquire knowledge. But many schools and families are still deprived of e-learning opportunities because they lack the necessary digital tools. We are grateful to Manulife (Hong Kong) for initiating this ‘Go Paperless’ programme, and to its MPF members for supporting it.”

To go with the initiative, Manulife Hong Kong conducted a survey of its MPF members’ attitudes towards electronic statements. Among the survey’s 607 respondents, 63% still received paper annual statements, of which 36% were unaware whether electronic annual statements were available from their MPF scheme providers.

However, more than half of the respondents were supportive of electronic statements with 29% already receiving them, while 26% preferred electronic statements when reviewing their MPF schemes’ annual performances, if available.

“The results of our survey indicate great potential for encouraging the take-up of e-statements and e-notices. We are excited to add extra meaning to this digital service by teaming up with MPF members to provide our next generation with better e-learning opportunities,” said Isabella Lau, chief customer officer at Manulife Hong Kong.

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