Malaysia Airlines warns consumers of fake website

Malaysia Airlines (MAB) recently warned consumers about a fake website that appeared following a search of "Malaysia Airlines" via Google. According to the airline, customers are directed to the fake website with incorrect fares after searching for the company's name.

The matter was brought to the airline's attention when it received screenshots of the airline's table of fares which were inconsistent with its own system. Since then, the airline informed customers to verify that they are on the airline's URL: www.malaysiaairlines.com to ensure authenticity of the booking site. Besides the website, consumers can also book via the airline's mobile app and appointed agents. Two years ago, MAB was also a victim of multiple fake ads which the airline said were spread by "unscrupulous parties with the intention of fraud and theft". MAB also previously described the superimposed images to be "disrespectful" to the airline and are done "in bad taste". The picture accompanying the Facebook post had the words "Palsu" and "Fake" stamped on it in red.

MAB recently announced an increase in its domestic and international connectivity beginning June and July respectively, to facilitate essential travels locally and as other countries begin to lift border restrictions. It also recently brought on board Wan Zulkiflee Wan Ariffin as non-executive group chairman of the board of directors, effective 1 July 2020. Group CEO and MD of Malaysia Aviation Group Izham ismail said the senior leadership team looks forward to working closely with Wan in charting the group’s future.

"Wan’s proven leadership and illustrious career at PETRONAS prove that he is the most suitable candidate to lead MAG forward as a strong player in the aviation industry and critical enabler of national development," Izham said. The position of non-executive group chairman at MAG has been vacant since March 2019 following the resignation of Md Nor Yusof.

Meanwhile, its head of brand and marketing communications, Chan Tjun Keat, left recently to helm the role of senior assistant vice president, strategic marketing, Astro Group Marketing. He spent more than three years with the airline, joining the commercial department in February 2017. 

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