Komdigi raises stakes on digital compliance, warns 25 unregistered platforms

Indonesia’s ministry of communication and digital (Komdigi) has moved to tighten the screws on digital governance, issuing formal notices to 25 private electronic system operators (PSEs) operating in Indonesia without completing mandatory registration.

The notification targets both domestic and international platforms spanning cloud services, productivity tools, hospitality brands, edtech platforms, beauty and fashion portals, and major content libraries. Among the companies named are Cloudflare, Dropbox, OpenAI, Duolingo, Marriott, Accor, IHG, Beiersdorf Indonesia, Shutterstock, Getty Images, Wikimedia Foundation, PandaDoc, and Zoho.

They also include Terabox, Roomme, HIJUP, Kasual, Fashiontoday, Dokter Siaga, Fine Counsel, Hello Beauty, Bistip, EF Hello, DokterSehat, and SignNow.

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Speaking in Jakarta, Alexander Sabar, director general of digital space oversight, underscored the strategic importance of registration. “PSE registration is not merely administrative; it is an important instrument to safeguard Indonesia’s digital sovereignty and protect the public within a healthy and responsible digital ecosystem,” he said.

Indonesia’s PSE registration requirement is governed under Ministerial Regulation No. 5/2020 on Private Electronic System Operators. Articles 2 and 4 oblige all private PSEs - whether based in Indonesia or abroad - to register their electronic systems before operating in the country.

Authorities noted that while extensive outreach has taken place since the regulation was issued, enforcement is being escalated for entities that remain non-compliant.

“If they still fail to register after the notification is issued, administrative sanctions up to access termination may be applied in accordance with the prevailing regulations,” Sabar added, signalling that access termination remains a real possibility.

Komdigi emphasised that the government remains open to assisting platforms through the process, but stressed that compliance is non-negotiable. Companies that ignore the notice risk administrative penalties, including potential access blocks as outlined in Article 7 of the Ministerial Regulation.

Komdigi urged all private PSEs that fall under mandatory registration to complete their filings via the Online Single Submission (OSS) system to ensure an accountable and orderly digital ecosystem.

Separately, Komdigi also revealed that Cloudflare underpins the majority of illegal online gambling sites handled by the ministry, with more than 76% of a 10,000-site sample using its services for IP masking and rapid domain switching to evade blocks.

Sabar said this reinforces why PSE registration is essential for digital sovereignty and effective enforcement, noting that the high concentration of gambling-site IPs behind Cloudflare has been formally communicated to the company. Komdigi has summoned Cloudflare for clarification and to secure its commitment to complete mandatory registration as a private PSE.

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