IKEA has recalled its safety gate products, the Patrull Klamma and Patrull Smidig. It has advised customers who have these products not to use them at the top of a staircase.
In a press announcement, the brand said it had received reports where the friction between the wall and the pressure mounted safety gate has been insufficient to hold the gate in its intended position. “In addition, the lower metal bar could constitute a tripping hazard. If the gate is mounted at the top of a staircase this poses a fall hazard and risk of injury,” said IKEA.
There have been three reports identified where children have been injured as a result of falling downwards on stairs. No incidents of injury reported in Malaysia.
Customers who wish to keep their Patrull Klamma and Patrull Smidig safety gate for use in a doorway between rooms or at the bottom of a staircase can contact the IKEA store to receive an updated user instructions and new adhesive warning labels to put on their safety gate, free of charge.
Customer who wish to return their gates with date stamp 1510 (YYWW year-week) or prior, are allowed to return it for a full refund.