Gojek to phase out discounted ride programme amid new profit-sharing policy

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GoTo Group has announced plans to discontinue its GoRide Hemat subscription programme for driver-partners as part of broader adjustments tied to the Indonesian government’s new online motorcycle taxi commission policy.

The move follows policy direction from Indonesian President Prabowo Subianto, which sets a new revenue-sharing structure granting 92% of ride income to drivers while limiting platform commissions to 8%, down from the previous 20%.

Announced ahead of Indonesia’s National Awakening Day on 20 May, the company framed the changes as a long-term investment in ecosystem sustainability and driver welfare, even as the revised structure is expected to reduce revenue from its two-wheel ride-hailing business.

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A key part of the adjustment is the removal of the “Program Langganan GoRide Hemat”, a subscription-based scheme first piloted in November 2025 and expanded in February this year. According to the company, an internal review found that the programme required “better balance” in supporting driver welfare.

Going forward, GoRide Hemat will also adopt the same 8% revenue-sharing system as regular GoRide services. The company said this would result in “moderate” fare adjustments for consumers, while maintaining affordability.

“This policy is a clear reflection of the spirit of National Awakening Day in the digital era. As we have conveyed on various previous occasions, including during the announcement of the Bakti GoTo untuk Negeri welfare support programme, as well as the launch of the latest seven Partner Appreciation Initiatives, the welfare of our driver-partners will always remain the company’s top priority,” said GoTo CEO Hans Patuwo.

The company also said it would seek to avoid fare increases for its regular GoRide service in order to maintain stable order volumes and preserve drivers’ total earnings.

Beyond pricing and commission adjustments, Gojek said it would continue driver welfare initiatives including holiday bonuses, healthcare and employment insurance, scholarships, free Umrah trips, employment support programmes, and free health checks conducted with Indonesia’s ministry of health.

The announcement highlights the growing balancing act facing ride-hailing platforms in Southeast Asia as governments place greater scrutiny on gig economy compensation structures while consumers remain highly price-sensitive.

GoTo acknowledged that the revised profit-sharing arrangement would negatively affect GoRide revenue, but stressed that its broader ecosystem spanning fintech, logistics, and delivery services would provide resilience and support long-term growth.

“As a company born and built in Indonesia, Gojek remains committed to continuing to move forward – for more prosperous driver-partners, better-served customers, and the Indonesia that we all love together,” Patuwo added.

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