On-demand service provider Gojek Indonesia has launched two new services on the app to cater to the needs of travellers and gamers respectively.
It added GoCar Instant as a transportation option for GoCar users at the Soekarno-Hatta International Airport. Upon completion of a GoCar Instant booking, airport officers stationed at designated GoCar Instant pick-up points will direct users to their car to ensure a smooth user experience. While the GoCar Instant service is currently available at Arrival Terminals 2D and 2F, Gojek Indonesia plans to expand to Arrival Terminal 1A and Domestic and International Terminal 3.
GoCar Instant aims to match the demand and supply of GoCar services at the airport easier, said a press release. Consumers can benefit from quicker transportation while GoCar drivers can head to allocated pick-up points. Gojek co-founder Kevin Aluwi explained: “We understand that travellers often face issues waiting in long queues at the airport and driver partners struggle with searching for a suitable pick-up point. GoCar Instant aims to resolve these issues."
Soekarno-Hatta International Airport, operated by airport services company Angkasa Pura II, is the largest and busiest airport in Indonesia, with 200,000 passengers flying in and out daily. "We are very grateful to Angkasa Pura II for the warm welcome and openness to adopt technology that facilitates the mobility of airport consumers - something that is very much a part of Gojek’s DNA," Aluwi added.
According to Agus Haryadi, executive GM at Soekarno-Hatta International Airport, the partnership is in line with Soekarno-Hatta Airport’s vision of becoming a connected smart airport. Gojek's new features, he said, can improve mobility and overall service quality for users at the airport and the company hopes to implement similar facilities in other airports in the future.
In addition to GoCar Instant, Gojek also launched GoRide Instant at Depok Baru Station and Blora Market, which are adjacent to Sudirman Station and Dukuh Atas MRT Station in Jakarta.
New gaming content
Gojek Indonesia has also launched GoGames, a service designed specially for gamers, on the app. One of its features, GoGames Recipe, contains tips and tricks for gamers to improve their gaming techniques as well as the latest information on national and international gaming.
Additionally, GoGames TV curates content from personalities in Indonesia’s gaming scene, including Belletron, Bigetron, and RRQ, as well as gaming YouTubers such as Afif Yulistian, BTR Zuxxy & Luxxy, and Frontal Gaming. They will share their perspectives on different games and gaming strategies.
The content available on GoGames not only aims to improve the skills of gamers, but also helps them better manage their time and spending when playing games.
Besides consuming content, gamers can also top up gaming credits and buy virtual items for their games using their GoPay balance through the GoGames Top-up feature. Users will also be able to access promotional information, discounts, gaming vouchers, and special offers from GoPay, including cashback for game top-ups.
GoGames is aimed at supporting Indonesia's rapidly growing gaming industry, said the press release. Aluwi added: “The introduction of GoGames is the next step in our efforts to further build our ecosystem as we aspire to meet the daily needs and wants of all our users. As a gamer myself, I understand that the market needs easier access to gaming information and a more hassle-free way to pay for gaming credits."
GoGames follows Gojek’s initial foray into gaming through GoPay’s partnerships with Codashop, Unipin, and Tencent, aimed at facilitating easy top-ups of gaming credits. Most recently, GoPay became the first e-money payment option on the Google Play store in Indonesia, enabling millions of unbanked Android users in Indonesia to easily access popular games and entertainment, without a credit card. Since the introduction of gaming top-up services one year ago, GoPay has experienced a 40% growth in monthly transactions.
Head of GoGames, Timothius Martin said there are still many problems faced by gamers that have not been solved, such as the difficulty of getting information on how to improve gaming skills and the limited payment options when it comes to topping-up gaming credits. "This is just the beginning in our efforts to fill these gaps, as GoGames aims to be a leading mobile content, features, and payments platform for gamers in Indonesia,” he added.
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