foodpanda Hong Kong adds extra relief measures for restaurants and retail shops

Food delivery service foodpanda Hong Kong has rolled out new measures to help the embattled F&B industry in the city. 

Following the recent ban on evening dine-in services, foodpanda Hong Kong is reducing the onboarding and listing rate for new restaurants to zero and shortening the onboarding time to only four days. For pick-up restaurants, they can choose to opt-in for either a foodpanda-funded discount or a reduced commission rate. 

Apart from its food delivery services, foodpanda has also offered relief measures for retail shops. New retail shops who wish to join the delivery service on foodpanda mall are exempted from paying the commission and delivery fees. 

“We are constantly looking for ways to support all our partners within the restaurant and retail industries, and we hope that these measures will help ease the financial burden of restaurant vendors and retail shops," said Arun Makhija, CEO of foodpanda Hong Kong.

Backed by a seven-digit Hong Kong dollars investment, these new measures will potentially benefit more than 7,000 Hong Kong-based restaurant and shop vendors. In addition, the new scheme will prioritise the support of individual shop owners as well as shop merchants selling fresh produce and grocery items.


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