DHL Express, the world’s leading international express services provider, has launched a new service option for comGateway customers. The new service offers customers the choice of collecting their parcels from their preferred DHL service point at Cheers and FairPrice Xpress outlets across Singapore.
The new service option will be rolled out in phases over the next six months with the first phase being just in time for the holiday season. Starting in December, comGateway shoppers can opt for this new service and select one of the first seventeen Cheers and FairPrice Xpress stores as their collection point. The subsequent phase will see an extension of this service to 30 outlets island-wide in the next six months.
In a press statement, DHL said that the new service option is introduced in response to the growing demand among online shoppers for more flexibility to select their preferred time and place for delivery.
The company also added that there is also a growing number of online shoppers, particularly the younger generation, who no longer find their homes an ideal delivery location as they usually spend the majority of their time working or socializing outside of their homes.
Herbert Vongpusanachai, senior vice president and managing director of DHL Express Singapore, said: “Leveraging our combined networks and expertise, the strategic partnership with comGateway and Cheers enables us to pilot yet another initiative to better meet consumers’ evolving needs for flexibility. As e-commerce continues to take the city-state by storm, this consumer-centric initiative is a major step forward. We are looking to introduce self-collection services to more customers and benefit more online shoppers in Singapore in the near future.”