COVID-19 precautions drive 1,500 restaurant partnerships for Deliveroo Hong Kong, with 500 more coming

As the number of Hong Kong's confirmed COVID-19 cases has continued its sharp sudden rise over recent weeks, the government has launched a number of measures to reduce the risk of further local transmission, with diners turning to takeaway to minimise the risk. But throughout the pandemic as a whole, Deliveroo Hong Kong has seen a huge increase in new partner restaurants.

Hong Kong's first COVID-19 outbreak began in late-January, a month after its December origination in Wuhan, in mainland China. To avoid unnecessary human contact and reduce the chance of transmission, takeaway and delivery have been clear consumer choices. In the time since that first outbreak, Deliveroo Hong Kong has seen over 1,500 new restaurants join the platform. Moreover, in the past eight weeks, the number of new restaurants joining the platform has increased by 200%, compared to the eight-week period prior to this.

Restaurants turning to delivery on Deliveroo Hong Kong include chains stores and small outlets, including Taiwanese bubble tea specialist Chun Shui Tang, ramen chain Butao Ramen, and Man Kee Cart noodles located in Sham Shui Po.

Restaurants situated in shopping malls and hotels have been even more heavily impacted by the outbreak due to their prices and locations. However, according to Deliveroo Hong Kong, out of the new restaurants, 25% are located in shopping malls and 10% are hotel restaurants.

"We are here to deliver for restaurants who want to carry on offering their amazing food to customers at home during this difficult time. We are working with restaurants to optimise their operations for delivery, and we are doing everything we can to make sure people still have access to the food they want and need,” said Brian Lo, general manager of Deliveroo Hong Kong.

After a second wave of COVID-19 infections began in Hong Kong some weeks ago, Deliveroo Hong Kong states it has received multiple enquiries from restaurants, and the platform is expecting to include another 500 food outlets by the end of April.


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