After Samsung’s Galaxy Note 7 flagship smartphone battery debacle, it looks like Samsung’s nightmares are only just beginning. Over a dozen consumer complaints about Samsung washing machines, some referring to “exploding” machines, prompted the Consumer Product Safety Commission to issue warnings on Wednesday.
Customers in Texas, Georgia and Indiana all said they were washing clothes when they heard a violent boom. According to ABC News, 21 people have reported to the authority that their machine exploded or blew apart since last year.
U.S. regulators warned owners of certain top-loading Samsung washing machines of “safety issues” following reports that some have exploded. The warning from the commission covered machines made between March 2011 and April 2016. It did not specify a model.
The South Korean manufacturer said that “in rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky, or water-resistant items.”
The manufacturer’s statement goes on to recommend that consumers with the affected models use the lower-speed delicate cycle when washing the aforementioned items. According to Samsung, front load washers are not affected.
Samsung has not yet released a list of the specific models affected, but consumers can visit this page and enter the washer’s serial number to find out if it has this defect.
The problem with some Samsung top-load washers comes less than two weeks after it was forced to issue a massive recall of the Galaxy Note 7 because of problems that can cause the battery to overheat and catch fire.