Waze and Selangor State Government partner to tackle potholes

Waze has partnered with the Selangor State Government to patch potholes with quicker efficiency, by encouraging drivers to report potholes in the state via the Waze application.

According to the Smart Selangor Delivery Unit (SSDU), the initiative covers all 12 Selangor state local authorities, including Petaling Jaya, Shah Alam, Hulu Selangor, Subang Jaya, Klang and Sepang. However, the press statement noted that some roads in the state are privately-owned or separately managed by the Public Works Department, the State District Office and the Malaysia Highway Authority and Concessionaires.

Fahmi Ngah, SSDU's deputy program director, said that from January to November 2017, the Selangor State Government received over 19,000 reports via Waze users and have patched nearly all of those that are on the local authority roads.

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“This citizen collaboration has shown tangible impacts and we hope that Selangor citizens continue to assist the state in pothole detection via the Waze app," Ngah said.

“With this initiative, drivers in Selangor have a simple and effective way to report potholes directly to the authorities, so they can get patched quickly,” Edward Ling, country manager for Waze Malaysia., said.

“Waze has always been about the community. It is the members of the community who are the ones constantly sharing real-time traffic data and other relevant information in order to help ensure smoother journeys. We hope more government bodies will come on board and partner with Waze through this free data exchange program,” Ling added.