Uber HK launches pet transportation service

Uber has launched a new pet transportation service in Hong Kong to help passengers carry their pampered pooches and cats around in the city.

The service "Uber Pet" aims to provide a safe and convenient option for pet owners and animal welfare organisations to travel around the city. Uber will launch this service from 28 August, making Hong Kong the latest market in Asia Pacific to have this service, following on from its availability in the US, Australia and New Zealand.

To enjoy the new service, customers with an accompanying cat or dog can select Uber Pet and pay an extra HK$20 surcharge to match with a driver who has opted to transport pets. 

However, passengers' services animals are free to use Uber rides options, although passengers are advised by Uber that it would be better to contact the driver once being matched, telling the driver that they are going to bring their pet.

“Over the past six years, our products have changed as Hongkongers' lifestyle demand has changed. We have the technology and capabilities to build programmes that accommodate unique needs for those who choose Uber, and Uber Pet is just one example where we are extending convenience in different ways for our local community," said Estyn Chung, general manager of Uber Hong Kong.

Sally Andersen, founder and chairperson of Hong Kong Dog Rescue, commented, “Pets are integral family members, and we are happy to see Uber Pet launching in Hong Kong to provide a much needed service."

"Our volunteers who spend the day ferrying dogs between homing centres, foster homes, and vets can now have an additional transport option to choose from. It's also good news for our future adopters, who can easily request a comfortable ride to bring their new family member home," she added.

Related articles

Uber scraps plan to move Asian HQ to Hong Kong

Uber Eats launches measures to help partners, ensure customers' safety

Uber’s new feature offers real-time information on public transport