Singapore Airlines (SIA) has released a statement on its website and social media pages, warning customers of scam emails and phone calls which claim to be from the airline. The scam also extends to SIA’s KrisFlyer loyalty programme.
According to the company, recipients of the scam are informed that they have been selected for a draw or have won air tickets. It will then prompt the recipient to enter his/her personal details. To increase authenticity, scam callers are also able to modify their caller ID to imitate SIA’s official telephone numbers.
SIA also advised recipients to exercise discretion in revealing personal data from unverified sources. In addition, the company provided steps to customers looking to verify potential scams. It has also advised customers to change their KrisFlyer PIN, if they had previously accessed a website other than the official Singapore Airlines website.
View SIA’s official statement here: