Customers will be able to scan the QR code through the mobile banking app of any PayNow participating bank, and UOB’s API (application programming interface) service will then provide Scoot with a confirmation of payment receipt. Customers will also be able to receive a real-time notification from the payment webpage on their flight bookings.
In addition to this collaboration, payment via PayNow will be officially launched during Scoot’s newly “Got To Go” promotion, starting 19 March 2019. In line with the airline’s mission of enabling "spontaneous" travel and discovery, “Got To Go” replaces Scoot’s weekly “Take Off Tuesday” promotion and looks to speak to customers’ "innate aspirations to travel far, widely and spontaneously". To commemorate the launch of “Got To Go”, Scoot will be offering a 70% off eligible economy fares to over 50 destinations.
Vinod Kannan, chief commercial officer, Scoot, said that the airline embraces digital technologies such as PayNow to "ease" flight booking and payment processes. “Scoot is thrilled to be the first airline in Singapore to allow payment via PayNow. We believe that travel is an innate need, and to enable more people to travel, we are always looking at ways to better serve the needs of different customers and provide them more options," he added.
“As its banking partner, UOB is committed to supporting Scoot’s vision of making affordable travel more convenient. Enabling PayNow as an additional payment mode will greatly enhance the book-and-pay experience for Scoot’s customers as it is a simpler and faster way to pay," So Lay Hua, head of group transaction banking, group wholesale banking, UOB, said.
In a bid to get in with the Millennial crowd and ease their banking experiences, UOB recently launched the mobile-only bank called TMRW to serve the digital generation in ASEAN – starting with Thailand. The mobile app boasts an in-app virtual chat assistant inspired by popular messaging apps that customers can not only text, but call as well. It also has gamification aspects built in. UOB will launch TMRW in other ASEAN markets by the second half of the year.