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Study: Hongkongers keen to use AI tech for health management

Study: Hongkongers keen to use AI tech for health management

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Prudential Hong Kong has found that Hongkongers are keen to use artificial intelligence (AI) to help monitor their health and believe that AI has more advantages compared to traditional health platforms.

The insurance company's inaugural “Prudential Hong Kong Smart Health Action Index” survey - held in collaboration with the Hong Kong Productivity Council - is hoped to have found a greater understanding of Hongkonger's attitudes and expectations in adopting health tech to improve their overall health and well-being.

According to the survey, 93% of respondents were keen to understand their health conditions, of which 69% were interested in using tech devices such as mobile apps, smart wearables, and other electronic devices to manage their health.

Respondents were most interested in using these devices for the self-assessment of health conditions, detection of early symptoms of diseases (69%), as well as conducting initial medical consultation or checks (65%).

Asked about their preference towards using AI for health management, 80% of respondents said they were open to leverage AI technology in managing their health. 76% preferred using AI for health assessments; 64% would use it for health condition monitoring and alerts, and 56% would use it for medical consultations.

Most of the respondents agreed that there were more advantages in using AI compared to traditional health platforms, including an AI's ability to provide immediate responses (91%), without temporal or geographical limitations (82%), and being able to provide more accurate answers (76%).

In addition, 69% of respondents agreed that health-related mobile apps could help them in managing their health.

“We are pleased to see that Hong Kong people have sufficient trust and acceptance of health management technology. While we expect the demand for health-tech applications to continue rising in Hong Kong, we believe AI will be key in empowering people to take greater control of their health," said Priscilla Ng, chief customer and marketing officer of Prudential.


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