Lalamove registers business growth as demand from SMEs and caterers surges

SMEs and small retailers with limited resources to arrange deliveries have been suffering from the COVID-19 pandemic as many shoppers go online to shop. To help these businesses weather the storm, Lalamove has leveraged its logistics infrastructure to expand food delivery services and offer diverse delivery options.

As the cost of providing delivery services in-house could be an arduous task for SMEs and small retailers, Lalamove offers a wide range of delivery options based on their needs. According to the company, in June, it registered a 100% increase in logistics orders by customers in the wholesale and printing sectors, reflecting escalating logistics demand from SMEs.

Moreover, in the past few months, the number of Lalamove's active business users has increased by more than 50%. The most notable increase was in the catering business, which has increased by more than 30%. Lalamove has serviced more than 4,800 local restaurants with more than 30,000 hours of delivery services, which does not have restrictions on delivery distance.

“Our food delivery service supports not only restaurants but also all types of food suppliers and online stores. Whether cooked or uncooked, hot or cold, all food items are delivered immediately or at the clients’ scheduled time," said Jeremy Tong, managing director of Lalamove Hong Kong.

Other than the catering sector, the number of delivery orders received by the company has increased by 30% in recent months, from suppliers of custom gifts, furniture, car parts, beauty products and pet needs.

"Our delivery services give customers the flexibility to arrange deliveries based on their needs, and have a better grip on cost control," said Tong.

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