BORN Group wins eCommerce Agency of the Year 2019 for its expertise

This post is sponsored by BORN Group.

Sweeping a total of 17 medals in more than 14 categories that showcased its excellence at end-to-end eCommerce implementations, BORN Group walked away with the prestigious title of “eCommerce Agency of the Year 2019” at the recent Asia eCommerce awards 2019 for its eCommerce expertise in experience management and enterprise commerce.

Four of BORN’s projects won the Best in eCommerce Brands awards: Malaysian telco giant Digi Telecommunications in the Electronics and Gadgets space; Singaporean Fashion Retailer Love, Bonito, and Fastrack (a Titan sub-brand), in Fashion & Apparel; Mondelēz International in Food & Beverage; Jaspal Group in Home & Living; and PT Astra in Lifestyle & Travel.

Love, Bonito, and Fastrack also won the Best in eCommerce Retailer awards in their respective categories, as did Lorna Jane in Fashion & Apparel and ONI Global in Health & Beauty.

BORN’s project for Hicare won the Best in eCommerce Consulting award. Tata Cliq won the Best eCommerce Marketplace award, while Digi Telecommunications won Best eCommerce Customer Service and Mondelēz International Best in eCommerce Fulfillment.

BORN Group is grateful to its tenacious project teams as well as its open-minded and trusting clients, without both of whom these achievements would simply be unachievable. We look forward to making an even bigger impact in the eCommerce space in 2020.

“Winning 17 awards [at the Asia eCommerce ceremony] was extremely thrilling and satisfactory,” said Prakash Gurumoorthy, MD (APJ).

“This validates our thinking on storytelling, omni-channel, and sales for our brands, customers and our internal team.”

Its path-breaking new BeBxBr framework incorporates three key elements: brand experience covers how a brand attracts and engages clients; behavioural experience deals with customer transactions across channels; and the book-of-record experience captures essential data and analyses it through data science and back-office systems.

BORN Group is an award-winning global agency with an eye on experience design and enterprise commerce. With more than 500 digital transformations under its belt in the B2B and B2C segments, BORN Group operates in the customer and brand experience space, with offices and operations in eight countries.

BORN creates unique brand experiences by connecting 10 specialisms that serve as the foundation of the digital economy: creative design, content production, commerce enablement, conversions (visitors to customers), cloud technology, cognition (analytics), cohesion (integrating all the systems), consulting and completeness (connecting brand experiences) across all channels (360 experiences).

Its mission is to help a customer enhance all the aspects of experiencing a brand into one integrated experience.

For more information on BORN Group’s contribution in the digital and eCommerce space across more than 40 end markets, please reach out to Aditya Basu, corporate marketing, at BORN Group via, aditya.basu@borngroup.com.