AXA in Indonesia has merged two of its business entities – namely AXA Financial Indonesia (AFI) and AXA Life Indonesia (ALI). The newly combined company will operate under the name “AXA Financial Indonesia” with all ALI assets and liabilities being transferred to AFI, according to a press statement.
The statement added that the move was to comply with the prevailing law on insurance regarding sole proprietorship and the financial services authority regulations. It also underlines AXA’s commitment to growth in Indonesia.
, president director of AFI, said in a press statement that the move will also enable the company to expand its current agency channels and allow room for optimising and building upon its telemarketing channels. This will also allow the company to further invest in digital initiatives.
“Customers in Indonesia will look to have a more comprehensive range of innovative products available which includes offerings of more attractive riders as we cater to their individual needs coupled with improvement of services for the customers. We believe this strategy will help us to continue our transformation journey in providing the best services for the customers,” Tampubolon added.
The new AFI leadership team will be led by Tampubolon, who will be supported by a board of directors, namely Vincentius Wilianto, Yanti Parapat, Nina Ong, and Albertus Janto.
“Today’s announcement marks a stronger step towards delivering on enhancing the customer experience, and move to being a partner for our customers. We are in the business of not only protecting our customers but empowering them to live better lives. The combined strength of the two entities will enable us to serve and outreach more customers in Indonesia,” Paul-Henri Rastoul, country CEO AXA Indonesia, added.