Logistics company UPS Malaysia has appointedÂ Mohamed Firoz as the managing director. Based in Kuala Lumpur, he will report toÂ Jim Oâ€™Gara, president of South Asia district, UPS Asia Pacific.
Prior to this position, Firoz was the operations freight manager for UPS Malaysia. The company stated that under his leadership, UPS Malaysia was the top performing country for UPSâ€™s freight forwarding business in 2016, having produced substantialÂ results in overall service, productivity and revenue.
Before starting his career in UPS in 2007, Firoz had 18 years of experience across various multi-national companies in the logistics and distribution industries.
The company stated that SMEs are responsible for nearly 36% of the Malaysiaâ€™s GDP, 65% of its employment, and nearly 18% of its exports. With the recent launch of the Malaysia Digital Free Trade Zone, it added that SMEs are set on a path toward greater growth.
â€śTodayâ€™s customers research for products online; they know what they want and when they want it. To appeal to these customers, local businesses that are scaling up their operations will require an end-to-end supply chain solution that improves efficiency and enhances the customer experience,â€ť said Firoz.
â€śWith 28 years of experience working closely with customers to streamline their supply chains, Firoz possesses a nuanced understanding of what is needed to succeed in a global marketplace. Manufacturers looking to remain competitive, improve customer service and navigate the complex rules of international commerce will benefit from his knowledge and expertise,â€ť he added.