The Singtel Group has partnered with GrabTaxi to promote the use of the Group’s mobile wallet services on GrabTaxi’s app to mobile customers in the region.
Through a group-wide Open Platform, mobile customers of AIS, Globe and Telkomsel will be able to book vehicles using the GrabTaxi app, and pay for rides using their personal mobile wallets.
This partnership aims to provide users who may prefer not to pay with cash or credit cards an alternative.
Through Open Platform, Singtel hopes to enable online retailers and service providers such as GrabTaxi to connect to the payment platforms of all members of the Singtel Group.
The collaboration will allow for mobile customers to utilise cashless payments through their smart phones. In particular, GrabTaxi passengers will have the option to streamline their payments, including transport expenses, to one mobile wallet thereby reducing reliance on carrying cash.
As part of the signed agreement, GrabTaxi drivers will now be encouraged to use their mobile wallets to accept payments. GrabTaxi drivers will also be offered customised data-centric mobile plans tailored in anticipation of their higher data usage needs.
The Open Platform integration to GrabTaxi’s app is expected to be ready by mid-2016. Meanwhile, both GrabTaxi and Singtel Group are working to optimise the user experience of the Group’s mobile wallet services with the GrabTaxi app.
Mark Chong, CEO International of Singtel, said, “Telco billing relationships are a key enabler in developing markets, where less than 10% of the population own credit cards or bank accounts.
Anthony Tan, CEO and co-founder of GrabTaxi, said, “Our partnership with the Singtel Group also enables us to reward our drivers with better value mobile plans and provide access to more customers. This is part of our ongoing long-term investment into our app and technology, to build more functionalities to improve the user experience for both our drivers and passengers.”