Head of digital transformation
Juliana Chua is the head of digital transformation at NTUC Income (INCOME), Singapore’s largest composite insurer, serving the protection, savings and investment needs of more than two million customers and total assets of more than $36 billion.
She has a background in international business management (INSEAD); IP Law (NUS Law); computer science (Loughborough, UK); and leads the programme to digitise INCOME’s core businesses with the adoption of design thinking and agile methodology.
She has worked across continents in the US, China, Japan, India, UK and Singapore and is an inventor of six patents/applications and designs for upstream innovation.
Before INCOME, she was the director of the IP office of Singapore for IPOS International where she forayed into the US, China, Japan and Singapore markets for strategic partnerships.
INCOME is her eighth company in her career. She also previously served the world’s No.1 innovation leader – IBM UK; Asia’s leading IP law firm – Spruson & Ferguson; Singapore’s largest technology office – Exploit Technologies of A*STAR; and the Japan MNC – Nitto Denko, as well as launching two start-ups into markets worldwide.