Manulife Hong Kong has appointed Mark Van den Broek as vice president and chief information officer.
As a member of Manulife Hong Kong’s senior management team, Van den Broek will lead the Hong Kong Information Service (“HKIS”) team in the planning and implementation of organization IT systems in support of the Hong Kong business operations.
“Mark brings with him a strong track record of delivery and a wealth of experience leading and delivering change and transformation initiatives,” said Guy Mills, executive vice president and CEO, Manulife (International) Limited.
“The addition of his extensive IT and business experience will be invaluable to the Hong Kong operations as we seek continuously to use technology to simplify and enhance an engaging customer experience.”
Being a core member of the Asia IT and operations leadership team, Van den Broek will also provide vision and leadership for developing and implementing information technology initiatives at regional level.
“We are delighted that Mark has joined our exciting transformation at Manulife,” said John Brisco, senior vice president, chief information officer and chief operations officer, Manulife Asia.
“Mark will work closely with a talented technology and business team to drive continuous technology improvement and digital eco-system creation in our Hong Kong market.
“We look forward to his experienced and innovative technology and business leadership aligning with our ambition to create a series of ongoing ‘wow’ experiences for all of our Manulife customers and distributors.”
Van den Broek has 18 years of experience in IT and operations with expertise spanning investment management, wealth management, life, health, property and casualty insurance domains. Before joining Manulife, he held a number of senior management positions, most recently as regional chief information officer of a global insurance company, responsible for its IT strategy, delivery, security and operations for all business units across the Asia region.