Lalamove ramps up growth in SEA with expansion into Malaysia

Lalamove, a same-day deliver and logistics provider, has expanded into Malaysia in an effort to ramp up growth of its expansion plans in Southeast Asia. It decided to launch in Kuala Lumpur due to the high demand of fast and reliable delivery services by local small and medium-sized businesses and consumers.The service is currently available in countries such as Singapore, Hong Kong, the Philippines, Indonesia and China, serving 15 million users and supporting over two million drivers. In a statement to A+M, Lalamove's spokesperson said the latest US$100 million funding it received provided it the opportunity to expand to more cities, with Kuala Lumpur being one of them because SMEs are its main target users and the city has a high percentage of them. The spokesperson also said that it will implement online and offline marketing strategies to target local clients, adding that its competitors are traditional, global logistics providers.Available on iOS and Android, Lalamove will be first available to drivers with cars to cater for bulk deliveries and on-demand delivery for time-sensitive goods. It aims to open up more vehicle types such as trucks, vans and motorcycles to serve the needs of different users. The service primarily supports local businesses, but is also available to casual users who may require a vehicle pickup to deliver goods within the city.Among the list of functions available on Lalamove include multi-stop delivery, purchase service features, door-to-door delivery, return trips and real-time GPS tracking. Users can also rate and favourite their most trusted drivers to ensure there are no security or quality concerns for deliveries.According to country director Sik Hoe Yong, Kuala Lumpur is one of the few maturing markets in the Southeast Asia region that lacks reliable on-demand last mile delivery services. As such, Lalamove aims to bridge the gap through technology.