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Date Posted : 02 Jul 2019
 

Account Manager

Company: AiChat Pte Ltd
Country: Singapore
Industry: Agency – CRM/DM, Agency – Digital, Hospitality & Leisure, Retail
Job Function: Agency – Acct Svc / Business Dev, Advertising & Media, CRM/Direct Marketing, Digital Marketing, Sales/Business Dvlt
Seniority: Manager
Package/Month: US$3,500 - US$5,000
About the Company

AiChat is a leading conversational A.I company providing a platform designed for brands to easily manage chatbots to automate business processes in customer service, sales and marketing on popular messaging apps. We are a diverse team of experienced digital marketers, conversational designers and A.I experts who help brands to develop effective chatbot strategies that drive engagement and ROI. We've helped many trusted brands like yours to automate 91% of the enquiries and drive 3x more lead conversion via Facebook Messenger. Clients who have already adopted AiChat's solution includes Mitsubishi Motors, Jaguar, Marina Bay Sands, Bayer, Pernod Ricard and many other Enterprises across South East Asia.

About The Job

Responsibilities

-Develop in depth understanding of the sectors to refine the proposition to the client/prospect and feedback into the product roadmap
-Deliver proactive account management by providing business solutions to clients. Identify, progress and report on new commercial opportunities.
-Generate sales leads through attending industry events, working with telesales, outbound marketing activity and other techniques.
-Present products and services to clients and prospects, specializing in the Messaging, A.I, Marketing and Social CRM core offerings.
– Fully understand the client’s business objectives in order to develop optimised conversational user-journey; provide creative ideas and conceptualising them into a brief that is easily understood by both client and internal tech team.
– Provide strategy to optimise user interactivity, engagement, conversion and ROI with a focus on commercial results.
– Make commercial proposals with input from other relevant teams and achieve order completion by negotiation and deal closing tactics
-Support the execution of a range of Social Messaging Marketing campaigns for clients
-Display organizational and multi-tasking skills, in order to demonstrate efficient and timely coordination of task required of colleagues in offshore and local teams
-Assist in creating an environment of teamwork and continuous improvement
-Playing a positive and supportive role as a member of the team

About The Successful Candidate

-Demonstrated ability to self-plan, carry out and report on activities based on a set of provided objectives.
-A proven track record in at least one other significant career role with client-facing experience for handling account activities or project management
-High level of presentation skills and confidently able to present materials for sales meetings with ability to identify opportunities and progress discussions
-Familiar with user flow diagram and good understanding of UX design
-Strong practical knowledge of MS Office, particularly Excel and PowerPoint
-People skills – will be expected to lead account management activities, work with internal personnel and with Director-level clients on a regular basis
-Experience in Marketing/ CRM SaaS Technology

To Apply

Send your resume to hi(at)aichat.com or apply at https://aichat.com/careers/#jobs

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