Genting offers multi-currency pricing

Resorts World Genting (RWG) has launched a multi-currency pricing solution on its ‘iHoliday' online reservation system to improve customer experience.The service is developed using FXmicropay by the Royal Bank of Scotland (RBS), which allows RWG to receive direct FX rates which are linked to iHoliday, allowing customers to conduct instant multi-currency transactions.With this service, customers can pay for their purchases online in Malaysian Ringgit (MYR), US Dollar (USD) or the Singapore Dollar (SGD). The iHoliday has over 156,000 transactions per year of which 35% are from overseas customers. Thomas Ng (pictured third from right), senior vice president of eServices & Risk Management, Resorts World Genting, said, "The core benefit of this enhancement is that our customers can browse and buy our products in the currency that they recognise best and eliminate the surprise element of exchange rate fluctuations and conversions, making online transactions transparent and straightforward."Currently, this service is available for online reservations. However, RWG will introduce the service on its mobile app in the future.