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Link to Customer Experience 2019

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  According to a recent global study, 75% of companies said one of their top objective was to improve the customer experience. This means at least two things. First, you're not the only one who understands how important a customer-centric business model is these days. Second, it means if you're not doing everything you can to improve your customers' experiences, it will only be a matter of time before your brand is left behind. At Marketing, it's our job to bring you insightful and practical tips that will allow practitioners to create an engaging user experience. This is why we are bringing back Customer Experience for its sixth edition. We gather industry experts to discuss the latest technological trends in customer experience, all aimed at supporting your need to increase consumer loyalty, personalise the customer journey, ensure seamless journey mapping, and develop omni-channel strategies that will prepare you for the years ahead. Customer Experience 2018 is the ideal platform for marketers and agency professionals to gain first-hand information, practical knowledge and insights from leading companies on engaging user experience strategies that have the ability to adapt, evolve ahead of technological changes, all while staying true to your brand's identity.

Event Details

01 June 2018

InterContinental Singapore
80 Middle Road, Singapore 188966

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Registration starts from 8:00am
Refreshments will be available before the conference begins.

The region’s most important CX discussion!

The 2018 conference has concluded. We look forward to meeting you in 2019

Our Speakers

Parijat Priyadarshini

AIMIA

Rudi Venter

Audi Singapore

Rachel Chen

Aviva

Raushida Vasaiwala

Celtra Inc.

Henry Christian

NTUC Link

Cedric Dias

OCBC Bank

Wong Bi Ying

RedMart

Tao Ruoshan

Shopee Singapore

Jonathan Hwa

Zalora Singapore