Re-writing the CX PlaybookAccording to a recent global study, 75% of companies said one of their top objective was to improve the customer experience. This means at least two things. First, you're not the only one who understands how important a customer-centric business model is these days. Second, it means if you're not doing everything you can to improve your customers' experiences, it will only be a matter of time before your brand is left behind.
At Marketing, it's our job to bring you insightful and practical tips that will allow practitioners to create an engaging user experience. This is why we are bringing back Customer Experience for its sixth edition. We gather industry experts to discuss the latest technological trends in customer experience, all aimed at supporting your need to increase consumer loyalty, personalise the customer journey, ensure seamless journey mapping, and develop omni-channel strategies that will prepare you for the years ahead.
Customer Experience 2018 is the ideal platform for marketers and agency professionals to gain first-hand information, practical knowledge and insights from leading companies on engaging user experience strategies that have the ability to adapt, evolve ahead of technological changes, all while staying true to your brand's identity.
01 June 2018
80 Middle Road, Singapore 188966
Registration starts from 8:00am
Refreshments will be available before the conference begins.