Taking CX to the next levelGiven its low cost and global accessibility, technology alone no longer creates a competitive advantage. Marketers are increasingly looking to enhance engagement and more meaningful experiences to compete for attention, time and wallet share. Indeed, according to a recent global study, 75% of companies said one of their top objectives was to improve the customer experience. So how are companies creating CX programmes that create loyalty, engagement and revenues? Get ready to be inspired alongside 200 of your peers at Customer Experience 2018! This intensive one-day interactive programme will bring you first-hand information, practical knowledge and the latest insights from leading CX practitioners and industry experts on how to improve your CX programmes.
19 September 2018
17 Science Museum Rd, Tsim Sha Tsui, Hong Kong
Registration starts from 8:30am
Refreshments will be available before the conference begins.