The art and science of connecting with consumers
Marketing-interactive.com

Latest Magazine Dot Archive dot Marketing Events dot Events Calendar dot Senior Appointments dot Tip off

Bizarre HR: When sales people complain about you

By: Staff Journalist, Singapore
Published: Nov 21, 2008

Global - Think you receive poor quality service from customer service employees? Well, some of them have started a website to complain about lousy customers as well.

The www.notalwaysright.com is an anonymous website where customer service customers complain about  overly demanding customers with unreasonable complaints. One customer, for instance, demanded that a barista make the foam in her latte "sexy".

Another customer demanded to buy a coat that was both usable in the winter and summer.

http://www.notalwaysright.com/