Hot Job Tuesday: Senior Manager, Management Development & OJT

Position: Senior Manager, Management Development & OJT

Company: Certis CISCO Security Pte Ltd

Responsibilities:

· Plan, develop and implement OJT, Customer Service programmes and
processes for Business Units (BU)
· Ensure the BU training team is equipped with necessary knowledge and
skills to manage the OJT System
· Conduct needs analysis to identify skills / knowledge / performance
gaps in the delivery of customer service skills
· Design, develop and deliver training to assist BU to train their
staff
· Evaluate training programmes to ensure the specific transfer of
knowledge and skills
· Ensure OJT methodology is in accordance with Certis CISCO Service
Delivery System
· Plan, organise and implement ad-hoc assignments to support business
requirements
· Conduct regular on-site OJT audits & customer service programmes

Requirement:

Degree in a related discipline · Diploma in Training and Development · OJT Training Consultant / Assessor Qualification · Minimum 5 years of operations / service training experience & 4 years in managerial capacity Interested applicants: please send a detailed resume including current and expected salary, date of commencement and photo to hrd@certissecurity.com

Salary Range(SGD, annual): Not stated

Country: Singapore

To apply: 

Email: hrd@certissecurity.com

Website: www.certissecurity.com