Tuesday: Global L&CO Development Manager (SIK-274540)

Singapore - The successful candidate will be responsible for driving the development of a customer-driven, responsive supply chain strategy and the associated supporting capabilities required across the breadth of the supply chain.

Role description:

-Driving the development of a customer driven, responsive SC strategy and the associated supporting capabilities required across the breadth of the SC

-Building a leading edge functional L&CO development programme incorporating S&OP, working capital, customer service and supply chain development

-Establishing excellence in S&OP, Working Capital and Customer Service in key Business Units through major change programmes, expert support and mentoring

-Building a global community of L&CO professionals and embedding leading edge capabilities across the L&CO world through a comprehensive capability development programme

-Implementing global customer service strategies with our strategic international trade partners and collaborating with these strategic customers on supply chain development projects

-Establishing our customer logistics innovation roadmap and developing/driving the delivery of global strategies for key technologies that have the potential to transform our supply chain and its interface with SIK-274540.

Accountabilities:

-Promote a customer-driven SC vision and assist in its evolution through the development of key capabilities that drive SC integration, improved responsiveness and an understanding of customer needs.

-Raise L&CO performance towards world class by identifying/developing best practises and capabilities to support "customer focus for growth" across the key L&CO areas of customer service strategy, S&OP, planning and customer to cash.

-Lead effective "customer focus for growth" change programmes in business units that deliver improved service strategies, customer to cash and S&OP capabilities. Influence BU boards to adopt customer-centric development agendas and assist the development of new skills and capabilities to support these that deliver improved performance.

-Develop and implement change programmes/capability pilots that develop and transfer best practise knowledge and capability into regional and business unit teams.

-Assess current S&OP and customer to cash process maturity in business units and develop agreed prioritised development plans to ensure that professional minimum standards are met.

-Facilitate and promote local, regional, and global collaboration and sharing of knowledge. Establish and lead L&CO networks and communities of practise to develop collective understanding of best practises in S&OP and customer to cash and drive their implementation within the business. Develop and disseminate training material (eg. via workshops).

-Personally lead the development of a key strategic theme of the C4G programme by developing the strategy and programme for engagement and delivery. This will involve developing and disseminating best practise, leading pilot projects and acting as an expert supporting resource for Regional colleagues. Key programme themes include S&OP, Inventory optimisation, Service Strategy, service improvement process, etc.

Company description:

With a history of more than 200 years, this company has grown into the world's number one in the industry. Creating brands that people love and enjoy all over the world, it has presence in over 60 countries and employ over 50,000 people.

Requirements:

In order to succeed in this role, it is expected that you will have:

-Subject matter expertise and operational experience in customer service and/or planning roles in a commercial unit environment with at least 5 to 10 years of experience

-Process development expertise in sales and operational planning and/or order to cash

-Proven delivery in programme/project development and management

-Able to travel internationally.

If you would like to apply for this role or find out more, please contact Sim Kay Yin at Robert Walters on +65 65383343 or scsg-poc@robertwalters.com.sg quoting the Job Reference SIK-274540.