Tuesday: Customer care specialist

Role description:
The successful candidate will be managing the overall operation and service aspects of the company's frontline customer service. He/she should have the ability to supervise front-end operations effectively and have experience in managing vendors. The candidate should have excellent communication skills and be equally adept in people managing skills. He/she will be responsible for the overall running of the service centres (repairs/servicing) and make proposals for further development (including reporting and solution development).

Company description:
Robert Walters is one of the world's leading specialist professional recruitment consultancies with 35 offices spanning 15 countries which places candidates on a permanent, contract and interim basis in accountancy & finance, banking, operations, legal, information technology, sales & marketing, human resources, support & administration.

Requirements:
The ideal candidate should have at least 5 years of relevant experience, in a customer service environment. Experience in the telecommunication industry will be advantageous.

To apply, email Lee Su Yin at scsg-poc@robertwalters.com.sg, quoting reference number (SLR-267590)

Website: http://www.robertwalters.com.sg/

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